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Designs by Old Crow Studio


Shipping Facts

We am proud in the uniqueness of our products and designs. Each is special, as are our customers. All of the items are hand painted IN THE USA by the Old Crow and proudly signed (where possible) by her, not mass produced in China.

Please keep in mind that each your collectible items are individually handcrafted, therefore the designs shown may vary slightly due to the nature of each hand-painted piece. These are not flaws but an opportunity to own a one-of-a-kind pieces. The glass is individually hand painted and then heat set so turnaround time may take 10-14 days. Most designs require several heat settings.

Many of the items you see here are available in your choice of colors, just let us know your preference and we will do all we can to accommodate you. Wood products may have cracks, splits, knots to look rustic, old or primitive and will be noted in the description. Painted items may vary slightly in color and may be distressed. Tin products might be aged to look rusty or black. Theses items are not defective! Fabrics may vary depending an availability.

Your order will be acknowledged with an e-mail to verify your order and let you know the date of shipment, please review it for any inconsistencies. You will be sent an email at the time of shipment of your order with a tracking number. We are not responsible for reshipping an item for free if it was customer error. Please allow time to create your order if it is not a stock item, We want to maintain our motto craftsmanship at its best. A receipt for your purchase will be emailed to when your transaction is completed.


  RUSH ORDER: When you are in a rush for your order, such as needing it for a gift, please make a note of it in the message section on the order form, also include the date it needs to arrive. Overnight delivery will incur a shipping charge over and above the amount stated with the item price. Express shipping (1 business day) is available for an additional fee of $10 plus 20% of the purchase price. Friday or weekend orders are not shipped out until Tuesday. All standard sized products will be shipped promptly via UPS ground. Shipping to the Continental US only.

Furniture is shipped via freight trucking services and the price is determined by a combination of such factors as dimensional weight, price and shipping destination. A contracted price and shipping date will be determined for each order you place. You will be advised of this amount, for your approval, prior to shipment. PLEASE NOTE: YOUR ORDER MAY ARRIVE IN SEPARATE PACKAGES - PLEASE WAIT A FEW DAYS BEFORE CONTACTING US TO CHECK ON ITEM ARRIVAL
   
 
SHIP TO ANOTHER ADDRESS and GIFT WRAPPING: Any purchase can be shipped to a different address in the continental U.S.(i.e. as a gift) at no extra charge. For your convenience we provide bill to ship to. When you place your order write in the message section that you wish to use bill to ship to, add the recipients address.

We offer gift wrapping services for most items on our site. We’ll put together your gift box with tissue paper, ribbon, an embossed seal and a card with your personal message. Don't forget to tell us the sentiments you would like on your gift card or gift tag.  Make shopping for that special gift a pleasant experience. We ship your order directly to you, or to that special someone. If you prefer, a gift tag can be included. Just ask us to include one in the comments section when you checkout Gift wrap with card
$3.50 select gift wrap in left column.

All sales are final so please select carefully.
   
 




We accept the following forms of payment: VISA, MASTERCARD, AMERICAN EXPRESS
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Features

Holly Lazy Susan-lazy susan, holly
Holly Lazy Susan
$21.95

Santa Hat-Christmas, Santa, goblets, drinking glasses
Santa Hat
$12.95 $10.95

Pine cone Glasses-wine glasses, pine cones, fall, lodge accents, Christmqas
Pine cone Glasses
$12.95

Holly Glasses-holly leaves, holiday, wine glasses, Christmas, hand painted
Holly Glasses
$12.95
 
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  - - slegg@designsbyoldcrow.com slegg@designsbyoldcrow.com
©2004 - 2012 Designs by Old Crow Studio. All rights reserved.